Website maintenance and support for UK businesses
We keep your website updated, secure, backed up and working, and make small changes when you ask. One point of contact, with a reply the same working day in UK hours.
How EsquireTec’s website maintenance works
EsquireTec looks after business websites so you do not have to. We handle updates, security, backups, uptime checks and SSL renewals, and make small text and photo changes on request. We also check that your forms and emails still arrive. You get a short report each month showing what was done. Every plan starts with a free call and a clear, itemised quote.
What website maintenance covers
Software updates
Platform, theme and plugin updates applied and tested, so nothing breaks quietly.
Security
Security settings checked, old logins removed and anything suspicious looked into.
Backups
Regular backups of your site and content, kept away from your host, so a bad day can be undone.
Uptime checks
Automatic checks alert us if your site goes down, so we can act quickly.
Small text and photo changes
New opening hours, a staff photo or an updated service: send it over and we make the change.
SSL renewals
Your security certificate is renewed before it expires, so visitors never see “Not secure”.
Form and email checks
We test your enquiry forms and check your domain’s email records, so messages reach the inbox.
Speed checks
Pages are tested on phones, and slow images or code are fixed before they cost you visitors.
Monthly report
A short, plain-English summary of the updates, backups, checks and changes made that month.
How requests work
Send your request by email or WhatsApp, in your own words. A screenshot or a short note is enough.
Support requests get a reply the same working day, Monday to Friday, 09:00–17:30 GMT. You deal with one point of contact who knows your site.
Small changes are made as part of your plan. Bigger jobs, such as a new page or a new feature, get a clear, itemised quote first, so nothing is added without your say.
Taking over a site built by someone else
Many websites need a new home after the original developer moves on. That is fine. We start with a check of the site, the hosting, the domain and the email records.
We make sure you hold the logins for your own domain, hosting and site. Then we tell you plainly what is working, what is at risk and what to fix first.
If a site is beyond sensible repair, we say so. We explain the options, including a website redesign, and leave the choice to you.
Who website maintenance is for
From free call to ongoing care.
Free call
We talk through your site, who built it and what you need from it.
What happens- Where it is hosted
- Changes you make often
- Any problems right now
Site check
We review the site, hosting, domain and email records before taking anything on.
What happens- Updates and security
- Backups and SSL
- Forms, email and speed
Plan and quote
You get a clear, itemised quote for the care you need, before anything starts.
What happens- What is covered each month
- How requests reach us
- Approve when you are ready
Ongoing care
We look after the site month by month and send you a short report.
What happens- Updates, backups and checks
- Small changes on request
- A plain-English monthly report
Cost: Every job gets a clear, itemised quote after a free call, so you know the cost before any work starts.
Hours: Monday–Friday, 09:00–17:30 GMT.
Website maintenance FAQ
What does website maintenance include?
Updates, security, backups, uptime checks, SSL renewals, form and email checks, speed checks and small text or photo changes. You also get a short report each month.
How do I ask for a change?
Email or WhatsApp us with what you need, in your own words. Support requests get a reply the same working day, Monday to Friday, 09:00–17:30 GMT.
Can you look after a website someone else built?
Yes. We start by checking the site, hosting, domain and email records. Then we tell you plainly what needs attention before we take it on.
What happens if my site goes down?
Uptime checks alert us when your site stops responding, and we look into it in UK working hours. If something has broken, we restore it from a recent backup and tell you what happened.
Will I still own my website?
Yes. Your domain, hosting and site stay in your name. We work with the access you give us, and you can take it back at any time.
How much does website maintenance cost?
It depends on the size of the site, the platform it runs on and how many changes you expect. Every job gets a clear, itemised quote after a free call, so you know the cost before any work starts.
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How the 48 working hours work, and what “free” covers.
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Want a website that works for you? Talk to us today.
Book a free call, or send us a message on the contact page.