IT support for UK small businesses
Remote and on-site IT support for small teams across the UK: Microsoft 365 and email, laptops and PCs, networks and Wi-Fi, security and backups. Monthly support or one-off fixes, with a reply the same working day.
How EsquireTec’s IT support works
EsquireTec provides IT support for UK small businesses that don’t have their own IT team. Most problems are fixed remotely over a secure connection, and when something needs hands on, an on-site visit can be arranged. You can have ongoing monthly support, or simply get in touch when something breaks. Support requests get a reply the same working day, Monday to Friday, 09:00–17:30 UK time.
What our IT support covers
Microsoft 365 and email
Users and licences, mailboxes, Teams, OneDrive and SharePoint, shared files, and email that won’t send or lands in spam.
Laptops and PCs
Setting up new machines, slow or crashing computers, software installs and updates, on Windows and Mac.
Networks and Wi-Fi
Routers, patchy Wi-Fi, VPN access for home working, and printers and scanners on the network.
Security and backups
Multi-factor sign-in, antivirus, backups that are actually tested, and closing accounts properly when someone leaves.
New starters and leavers
Accounts, licences, laptops and access ready on someone’s first day, and removed on their last.
Straight advice
What to buy, what to replace and what you can safely leave alone, explained without jargon.
Monthly support or one-off fixes
With monthly support we look after your setup on an ongoing basis: user changes, updates, security settings, backups and the small questions your team would otherwise sit on. You deal with one point of contact who knows your systems.
If you don’t need ongoing support, get in touch when something goes wrong. We agree the job, fix it, and send you a short summary of what was done. There is no contract to sign for one-off work.
Remote first, on-site when it’s needed
Most IT problems, from email that won’t send to a laptop that won’t join the Wi-Fi, can be fixed remotely in one session. We only connect with your permission, and you can watch what we do on screen.
Some jobs need someone in the room, such as cabling, swapping a router or setting up a new office. For those we arrange an on-site visit, confirming availability for your location before anything is booked.
Who our IT support is for
Three steps
- 1
Tell us what’s wrong
Call, book a free call or send a message. Describe the problem in your own words.
- 2
We fix it
Remotely over a secure connection, or with an on-site visit if the job needs one.
- 3
You get a short summary
A plain-English note of what was fixed and anything to keep an eye on.
Cost: Every job gets a fixed, itemised quote after a free call, so you know the cost before any work starts.
Hours: Monday–Friday, 09:00–17:30 UK time.
IT support FAQ
Do you offer on-site IT support?
Yes. Most problems are fixed remotely, which is usually quicker for you. When a problem needs someone on site, we arrange a visit and confirm availability for your location before booking it.
How quickly do you respond?
Support requests get a reply the same working day, Monday to Friday, 09:00–17:30 UK time.
Do I need a monthly contract?
No. You can use us for one-off fixes whenever you need them, or choose monthly support if you want someone looking after your IT on an ongoing basis.
How much does IT support cost?
It depends on how many people and devices you have, and whether you want monthly support or one-off help. Every job gets a fixed, itemised quote after a free call, so you know the cost before any work starts.
Can you work with what we already use?
Yes. We start from your existing setup, whether that is Microsoft 365 or Google Workspace, Windows or Mac, and only suggest changes where they solve a real problem.
Related IT help
Remote IT support across the UK
Problems fixed over a secure connection, anywhere in the UK.
Learn moreMicrosoft 365 setup
Email, Teams, OneDrive and basic security, done right first time.
Learn moreFix emails going to spam
SPF, DKIM and DMARC fixed so your mail reaches the inbox.
Learn moreNot sure your email is set up properly? Run the free email check.
Need IT help? Talk to us today.
Tell us what you want to build, fix or connect. In one short call we’ll work out the right approach and follow up with a fixed, itemised quote.